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Improving information management practices is a key focus for many organizations, across both the public and private sectors.
This is being driven by a range of factors, including a need to improve the efficiency of business processes, the demands of compliance regulations and the desire to deliver new services. In many cases, 'Information Management' has meant deploying new technology solutions, such as Content or Document Management systems, Data warehousing or portal applications, BI or Analytical Solutions. These projects have a poor track record of success, and most organizations are still struggling to deliver an integrated information management environment.
Effective Information Management is not easy. There are many systems to integrate, a huge range of business needs to meet, and complex organizational (and cultural) issues to address.
“Information Management is not a technology problem”
Information management is, however, much more than just technology. Equally importantly, it is about the business processes and practices that underpin the creation and use of information. It is also about the information itself, including the structure of information ('information architecture'), metadata, content quality, and more.
Information management therefore encompasses : |
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people |
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process |
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technology |
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content |
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| Each of these must be addressed if information management projects are to succeed. |
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| Information Management Challenges |
Organizations today are confronted with many information management problems and issues. In many ways, the growth of electronic information (rather than paper) has only worsened these issues over the last decade or two.
Common information management problems include : |
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Large number of disparate information management systems |
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Little integration or coordination between information systems |
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Range of legacy systems requiring upgrading or replacement |
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Direct competition between information management systems |
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No clear strategic direction for the overall technology environment |
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Limited and patchy adoption of existing information systems by staff |
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Poor quality of information, including lack of consistency, duplication, and out-of-date information |
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Little recognition and support of information management by senior management |
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Limited resources for deploying, managing or improving information systems |
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Lack of enterprise-wide definitions for information types and values (no corporate-wide taxonomy) |
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Large number of diverse business needs and issues to be addressed |
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Lack of clarity around broader organizational strategies and directions |
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Difficulties in changing working practices and processes of staff |
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Internal politics impacting on the ability to coordinate activities enterprise-wide |
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| While this can be an overwhelming list, there are practical ways of delivering solutions that work within these limitations and issues. |
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| Aldea Solution |
| At Aldea, we have developed a capability model that addresses today’s Information Management challenges that are faced by several Organizations today. |
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We’ve developed proven, structured approaches that are recognized in the industry as best practices standards. Our approaches are driven by business needs, create strong business and IT partnerships, and clarify the many complex data challenges companies face so they can take action. Aldea brings certainty to results by blending its deep technical expertise in systems and data with its understanding of business processes and organizations.
Aldea provides both advisory and implementation services to help you design, deliver, and manage the four cornerstones of the enterprise information strategy.
Aldea helps clients achieve self-sufficiency in managing and using data as a corporate asset. We leave behind the processes, client-specific steps, and knowledge transfer to ensure your business-driven information solutions generate sustainable customer, financial, and operational value. |
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